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Dnipro, st. Korolenko 8a
+38(096)712-68-11
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Payment and delivery

 

Orders are processed during the online store's business hours: Monday to Sunday, from 9:30 AM to 5:00 PM (EET).

If your order is placed outside business hours, our manager will contact you on the next business day.

Orders are dispatched within 3 warehouse business days after successful payment confirmation. The warehouse operates Monday through Friday.

Shipments are sent Monday through Friday. No shipments are processed on Saturdays or Sundays. Orders placed on Friday or during the weekend may be dispatched between Monday and Wednesday.

We always strive to dispatch weekday orders on the same day or the following business day. However, processing times may vary depending on warehouse workload.

During promotional campaigns, order processing may take up to 2 business days, while dispatch may take up to 5 warehouse business days after payment confirmation. Please take these timelines into account when placing your order.

Delivery times depend on the shipping carrier. You can check the current estimated delivery time directly on the carrier's website.

Domestic deliveries within Ukraine are handled by Nova Poshta.

International orders are shipped via Ukrposhta.

Cash on delivery within Ukraine is available only with a minimum prepayment of UAH 200. This option applies exclusively to shipments sent via Nova Poshta within Ukraine.

Free Nova Poshta shipping within Ukraine is available for orders from UAH 2,500, provided full prepayment has been made.

International delivery via Ukrposhta may take 14 to 60 days.

You can purchase ZOLA products at our official stores:

• Dnipro, Ukraine — ZOLA Beauty Salon, 8A Korolenka Street.
• Warsaw, Poland — ZOLA Beauty Salon, Puławska 257.

Please note: Store pickup from our Warsaw location is not available for orders placed through this website due to Polish legal regulations. You are welcome to visit our physical store or place your order through Aura Shop PL.

Unfortunately, we are currently unable to ship orders to the following countries: Latvia, Estonia, Lithuania, Spain, the United Kingdom, Australia, New Zealand, the Netherlands, Romania, and Israel.

We have exclusive distributors in these countries who provide authentic ZOLA products and customer support.

We apologize for any inconvenience and hope you will be able to purchase the products you need through our official partners.

Thank you for your understanding!

 

Payment Methods
Payment using VISA or Mastercard standard cards
VISA/MASTERCARD
Payment using VISA or Mastercard standard cards
Pay for your order in a few clicks using Wayforpay's online payment service.
Wayforpay
Pay for your order in a few clicks using Wayforpay's online payment service.
Delivery methods
Delivery of goods is paid by you according to the tariffs of the transport company "Nova Poshta". When ordering from 2500 hryvnia delivery is free. (only subject to 100% payment on the card) Delivery time by Nova Poshta: 1-3 days. Saturdays, Sundays and public holidays are not shipped.
Delivery by Nova Poshta
Delivery of goods is paid by you according to the tariffs of the transport company "Nova Poshta". When ordering from 2500 hryvnia delivery is free. (only subject to 100% payment on the card) Delivery time by Nova Poshta: 1-3 days. Saturdays, Sundays and public holidays are not shipped.
Order Ukrposhta is sent only upon full prepayment for the order and shipping charges. Shipment takes place within 14 working days after confirmation of payment. Shipments are not carried out on Saturdays, Sundays, and public holidays. Attention! Depending on the Country and City, the delivery of the recipient parcel can take 2 to 5 weeks.
Delivery by Ukr Post
Order Ukrposhta is sent only upon full prepayment for the order and shipping charges. Shipment takes place within 14 working days after confirmation of payment. Shipments are not carried out on Saturdays, Sundays, and public holidays. Attention! Depending on the Country and City, the delivery of the recipient parcel can take 2 to 5 weeks.
Orders placed at our website can be picked up at 8a Korolenko St. Salon ZOLA, upon prior clarification of availability with the manager. Schedule: Mon-Fri: from 10:00 to 17:00. On weekends and public holidays the pick-up times may vary. Please call the manager in advance.
Pickup from the store
Orders placed at our website can be picked up at 8a Korolenko St. Salon ZOLA, upon prior clarification of availability with the manager. Schedule: Mon-Fri: from 10:00 to 17:00. On weekends and public holidays the pick-up times may vary. Please call the manager in advance.
Warranty and returns
Product warranty terms
Accidentally added or mixed up a position in the order? When checking the parcel at the time of receipt, did you see any damage to the goods? We understand that misunderstandings sometimes happen. Just tell us about the problem, and we will help you quickly solve it.
How to return a product?
Please be sure to keep the packaging with the barcode of the product, when you contact us, we will ask you to provide the product itself or the products included in the set (without damage during unpacking and use), all components and packaging of the product with a barcode
Zola Cosmetics. Все права защищены. 2026 г.
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